Processing Time

All products are made to order. Orders are typically processed within 2–5 business days before shipping.

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Shipping Time

Estimated delivery times:

• Netherlands: 3–7 business days

• Europe: 5–10 business days

Please note that these are estimates and may vary.

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Shipping Costs

Shipping costs are calculated at checkout based on your location.

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Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

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Delays

Delays may occur due to high demand, customs, or carrier issues. While we aim to deliver within the estimated timeframe, we cannot guarantee exact delivery dates.

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Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.

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Lost or Damaged Items

If your order is lost or arrives damaged, please contact us within 14 days at:

info@maisonvanceur.com

Include your order number and photos (if applicable), and we will assist you.

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Contact

For any shipping-related questions:
team@maisonvanceur.com