Privacy Policy

Privacy Policy

Privacy policy

 

This Privacy Policy describes how Vânceur collects, uses, and protects your personal information when you visit or make a purchase from our store.

By using our website, you agree to the practices described below.

Information We Collect

When you interact with our store, we may collect:

  • Contact details (name, email address, shipping and billing address, phone number)

  • Payment information (processed securely via our payment providers)

  • Order details (products viewed, added to cart, and purchased)

  • Communication (messages or emails you send to us)

  • Technical data (IP address, browser, device, and usage behavior)

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your order or inquiries

  • Improve our store and customer experience

  • Prevent fraud and ensure secure transactions

  • Send marketing emails (only if you opt in)

Sharing Your Information

We only share your information when necessary, including with:

  • Shopify (our store platform)

  • Payment providers

  • Shipping and fulfillment partners

These parties only use your data to perform their services.

Your Rights

If you are located in the EU or EEA, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

  • Request data transfer

To exercise these rights, contact us at:
team@maisonvanceur.com

Cookies and Tracking

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and usage

  • Personalize your experience

You can manage cookie preferences in your browser settings.

Data Security

We take reasonable measures to protect your data, but no system is completely secure.

Third-Party Services

Our store is hosted by Shopify.
They may process your data to help operate and improve our services.

For more information, see Shopify’s privacy policy:
https://www.shopify.com/legal/privacy

Updates

We may update this policy from time to time. The latest version will always be available on this page.

Contact

If you have questions about this policy or your data, contact:
team@maisonvanceur.com