We want you to be satisfied with your order. If there is an issue with your item, please contact us within 14 days of receiving your order at team@maisonvanceur.com

As our products are made to order, we do not accept returns for:

• wrong size selection
• change of mind

If your item arrives damaged, defective, or incorrect, we will offer a replacement or refund. Please include photos of the issue when contacting us.

Exchanges
We currently do not offer direct exchanges. If there is a problem with your order, contact us and we will find a suitable solution.

Refunds
If approved, refunds will be processed to your original payment method within a few business days.

Shipping issues
We are not responsible for delays caused by shipping carriers, but we will assist where possible.

For any questions, contact: team@maisonvanceur.com