Refund Policy
Refund policy
We want you to be satisfied with your order. If you would like to return an item, please contact us within 14 days of receiving your order through our contact form. After notifying us, you have an additional 14 days to return the item.
To be eligible for a return, items must be unworn, unwashed, and in their original condition.
Please note:
• Customers are responsible for return shipping costs.
• Original shipping costs are non refundable.
• Returns must be approved before being sent back.
Non Returnable Items
We cannot accept returns for items that have been worn, washed, damaged by the customer, or returned in a condition that makes them unsuitable for resale.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery and include clear photos of the issue.
If the issue is confirmed, we will provide a replacement or a full refund at no additional cost.
Exchanges
We do not offer direct exchanges. If you would like a different size or item, you may return your original order in accordance with our return policy and place a new order.
Refunds
Once your return has been received and inspected, we will notify you of the outcome. Approved refunds will be issued to your original payment method within 14 days.
Shipping Issues
We are not responsible for delays caused by shipping carriers. However, we will do our best to assist you in resolving any delivery issues.
Contact
To start a return or report an issue, please contact us through our contact form.